Connecting Your World
The move to VOIP for business platforms have revolutionized the ways we connect and communicate with our customers and across our organizations.
Cutting through the Clutter
Today’s 21st century businesses work in multi time zones, borders and spaces. We blend head offices with satellite suites, work-at-home spaces with mobile warriors and temporary support services. We use office phones, iPhones, tablets and Blackberries trying to blend time with services. While we are constantly adding ways to reach each other, we have also created a maze of devices with multiple voice messaging systems to manage and respond to. Too often, our ability to be “reached” anywhere we go is interfering with our ability to turn things off when we need to.
Unifying Personal Communications
We can restore sanity to your digital communication allowing you to have one prime number that links your desk phone, your cell, and even your email into one universal inbox while giving you the central control to determine who can reach you and when. Everyone reaches you on one main phone number. Want to route your calls to another department for a few hours? Just a few mouse clicks is all it takes. Want to be “out of office” today for all callers except for that one client whose proposal response you are expecting? No programming needed, no problem. Want to work from home for the day and not let anyone know you are? Easy as pie.
Unifying Your Departmental Communications to Breaking Company Borders and Barriers
When you move to a VOIP for business platform, you immediately give your business a facelift and a new presentation to the outside world. Touch tone driven or receptionist answered, (your choice or both) you are able to offer clients a direct path to the department of their choice or to any individual – no matter where they are at any given time while it searches for just the right person for just the right solution.
If a sales prospect rings through to your New York office sales team and they don’t answer or it is after hours, you can automatically direct those calls to your LA office by having them “roll over” to the LA office as a backup – or even to a messaging service or a teleworker. The central systems reads both New York and LA as the same company!
If you currently have an office receptionist in your LA office and another one in NY, you can reduce staffing by having just one reception console for both offices. The blending of services is complete.
Professional Call Center Services at Your Fingertips
You can even establish call center services utilizing home based staff or your office staff in several locations at a cost of pennies a transaction giving your business a US based call center at a very reduced price.
Productivity and Company Morale
By having everyone in the same phone system, no matter where they work, you can dramatically improve productivity and team work. Workers can reach each other by 3 or 4 digit extension dialing giving an “in the next room” feeling and saving several seconds in connection time – translating into real dollar savings.
Software and Your Imagination Drives It
Hosted Digital Voice Services allow you to connect with staff and clients in ways that are only being dreamed of and the best part of it is that it is all driven by software and mouse clicks. Let us know your ideal phone system and we can build it for you.